Showing posts with label BlackBerry Administration Service. Show all posts
Showing posts with label BlackBerry Administration Service. Show all posts

Thursday, May 20, 2010

BlackBerry Administration Service Session Timeout.

The new web based BlackBerry Administration Service time-out does become annoying at times. And here is the way to increase the session time-out.
Login to the BAS Server as an administrator, and browse to the following directory - 

C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BAS\jboss\ejb\server\default\deploy\jboss-web.deployer\conf



Open Web.XML file in Notepad and search for Session-timeout. Change the default value to the value (in red) of your choice.






Save the file. Restart BlackBerry Administration Service - Application Server. And enjoy.

P.S - The BAS Server version was 5.0.1 running on Windows 2008 SP1 (32 Bit). I had issues saving the Web.XML file even though the BESAdmin account is a local administrator. So I ran "cmd" as an administrator, navigated to the desired folder and typed "notepad Web.XML". I changed the value to 600 minutes i.e 10 hours. My first test after 9 hours was successful. I am sure there is more to it. If time permits I will explore further.

If you encounter any issues, or have an update, please feel free to comment.
Thanks
-InsideAdministrator



P.S - This may be of great benefit in a lab environment. However, check your corporate policy before making these sort of changes.